LEMOLOOK (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using LEMOLOOK, you agree to the practices described in this policy.
1. COLLECTION OF PERSONAL INFORMATION
We may collect the following personal details during account creation or usage:
• Name
• Phone number
• Profile information
2. AUTOMATIC COLLECTION INFORMATION
When you use the app, we may collect:
• Device information (model, OS version)
• App usage data
• Crash logs and performance data
3. USAGE AND RETENTION OF INFORMATION
We use your data to:
• Create and manage your account
• Provide customer support
• Improve app performance and user experience
• Show personalized content and recommendations
• Send updates and notifications
4. THIRD-PARTY SERVICES
We may use third-party services such as:
• Google Firebase (Analytics & Crash Reporting)
• Payment gateways (if applicable)
These services have their own privacy policies.
5. SHARE YOUR INFORMATION
We do not sell or rent your personal data.
• We may share limited information with:
• Service Providers: Service partners, payment gateways
• Analytics Tools: For improving app performance
• Legal Authorities: Only if required by law
• All third-party services follow their own privacy policies.
6. DATA RETENTION
We retain your data only as long as necessary for providing services.
7. COOKIES & TRACKING TECHNOLOGIES
Our app may use cookies or similar technologies to:
• Maintain your login session
• Improve app features
• Provide personalized experience
You can disable tracking through your device settings, but some features may not work properly.
8. DATA SECURITY
We use industry-standard security practices to protect your data.
However, no system can guarantee 100% protection.
We continuously update our security measures to keep your data safe.
9. YOUR RIGHTS
You can request:
• Access to your data
• Update or correct your information
• Delete your account
• Stop receiving promotional messages
To make such requests, contact us at:
Email: support@lemolook.com
10. PERMISSION USED
The app may request permissions such as:
• Internet access
• Storage access (if required)
• Camera (if used)
Permissions are used only for app functionality.
11. CHILDREN'S PRIVACY
Our app is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected such data, please contact us, and we will delete it.
12. CHANGES TO THIS POLICY
LEMOLOOK reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.
13. CONTACT US
Email: support@lemolook.com